Turnaround Management ZRH (80-100%, all genders)

You are responsible for ensuring a smooth turnaround process and optimal coordination of all interfaces in ground handling operations. The focus is on punctuality of all individual activities.

• Ensure safe, compliant, efficient and customer-oriented ground operations below the wing
• Management of critical flights (Slot, night ban, crew duty etc.) defined by Hub Control Center, Duty Station Management or by your own assessment
• Enforcing measures and decisions towards interfaces
• Identifying possible disruptive factors and making necessary decisions or implementing corresponding countermeasures
• Coaching of interfaces in terms of process adherence, process improvement and safety
• Reporting & continuous improvement
• Optimization proposals to increase punctuality and customer satisfaction
• Ramp Surveillance