BASF Stationary Energy Storage GmbH (BSES) is a wholly-owned subsidiary of BASF SE. BSES is the exclusive distributer of the NAS® batteries and co-develops the NAS® technology together with its Japanese partner NGK Insulators Ltd.
In this position you will be responsible to set-up and develop the After-Sales organization for our NAS® battery business.
- You will develop a global network of technical service partners to deliver field maintenance for NAS, including contract management.
- In addition, you will set-up and coordinate the needed spare parts management as well as the establishment of a service center. As the primary point of contact for customer inquiries, you will handle all aspects of after-sales communication, including complaint management and warranty cases.
- Furthermore, you will oversee and manage the execution of Long Term Service Agreements.
- To ensure efficient execution of projects and maintenance needs, you will implement an after-sales management tool for tracking and monitoring.
- Bachelor or Master's degree in Engineering or similar, preferred electrical engineering
- at least 3 years of experience in the field of After Sales Management
- strong technical understanding, experience in the battery industry is a plus
- team player with a solution-oriented way of working and customer-oriented mindset
- strong English language skills are required, other European languages of advantage
- willingness to travel world wide
- Inspiring networks for the development and implementation of your ideas (e.g. Women in Business)
- Mentoring programs and learning opportunities for your professional and personal development
- Career paths as professional development to other positions in the company (including job rotation)
- Support with childcare (e.g. company daycare, holiday programmes)
- Fitness and health studio, medical care center with numerous offers for your health
- Deutschlandticket as a discounted job ticket, job bike
Do you have any questions about the application process or the position? Please reach out to: Yasemin Koparan, Tel.:+49 30 2005-58540
First information about our application process can be found here: http://on.basf.com/applicationprocess.
BASF Stationary Energy Storage GmbH (BSES) is a wholly-owned subsidiary of BASF SE. BSES is the exclusive distributer of the NAS® batteries and co-develops the NAS® technology together with its Japanese partner NGK Insulators Ltd. Learn more about Stationary Energy Storage GmbH at https://on.basf.com/StationaryEnergyStorage
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A unique total offer: you@BASF
At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.
A unique total offer: you@BASF
At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.
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Ludwigshafen am Rhein, DE
