Personnel:
• Undertake fault finding and identify the associated repair required
• Undertake and provide support across the business for all condition monitoring and manually monitored systems on the train and its interfaces
• Perform secondary checks of the work of colleagues (four-eyes principle)
• Answer technical questions from colleagues and handle practical questions asked by the Client
• Provide assistance and technical feedback to the RAMS / Performance Engineer and depot production teams on technical incidents, including Line of Route Technicians as required
• Risk identification within own scope of works, assessment, provision of options to mitigate or resolve taking into account compliance with relevant legislation
• Review and summarise faults, failures and actions taken by depot production teams as required by the RAMS / Performance Engineer
• Provide mentoring and support for other members of the production team.
• Produce high quality reports in relation to all in-service and other defects, both at system and component level, both in the business Maintenance Management System (SRMS or other) and general report writing, being either technical, non-technical or production related
• Inform, negotiate and persuade their manager(s) and fellow colleagues to lead and support the development and implementation of improved systems and ways of working across the business
• Observe all the rules and regulations related to health and safety practices, including a tidy workplace and disposing of substances with a high environmental impact
• The post holder determines the best possible order of tasks to be performed in consultation with the (Shift) Production Manager, as well as how to work with the equipment available and the work instructions / maintenance list, based on knowledge and experience.
Organisational:
• Supports other parts of the business by providing technical coaching and / or mentoring, and quality assurance as required
• Act as systems specialists (systems to be distributed throughout the team)
• Lead and represent function / project in relation to best practice
• Support and assist in the development of robust and complex technical files to underpin engineering change submissions and business cases
• Supplement SRMS or other relevant reporting systems and documents as required, including the checking off of the maintenance list and the entering of hours worked. This includes working with tablets, smart phones and mobile applications
• Perform functional system tests on mechanical, electrical, electronic and software systems and performing specific measurements as prescribed/required
• Perform work in accordance with work instructions and Safety Procedures whilst contributing to create and / or update these instructions as required
• Ensure that parts for overhaul, repair or research are delivered to the warehouse, and records this in the system
• Monitor unit/train performance and become involved in escalated repeat failures, to ensure prompt diagnosis and rectification is achieved in line with availability requirements as well as providing feedback on lessons learnt
• Investigate ideas for safety and performance modifications and component enhancements with support from the RAMS/Performance Engineer and depot production team members
• Responsible for reporting defective plant and equipment in use
• Investigate and provide detailed reports on reliability, availability and safety incidents, including testing and recovery of trains involved in incidents
• Served a recognised apprenticeship to minimum City and Guilds/ BTEC level with Mechanical / Electrical / electronic bias and NVQ level 5 or to a proven similar standard
• Extensive professional engineering experience in (rolling stock) maintenance
• Knowledge and experience in modern technical systems and fault finding techniques and the interaction between these, conducting and leading complex root cause investigations and reading electrical / mechanical schematics competently
• Strong knowledge, experience and understanding of risk and safety in the workplace from a production perspective
• Demonstrated ability to solve complex problems
• Be able to pass and maintain all competencies required for the role
• Must demonstrate commitment to maintaining professional knowledge and ensure the depth of their specialist knowledge is maintained
• Can demonstrate a customer driven attitude focused on quality
• Ability to work as part of a team, going above and beyond were required
• Willing to support and guide colleagues
• Base understanding of cost implications
• Demonstrate a passion for continual improvement, self-improvement, system & process improvements, operational excellence and end user experience
• Good level of IT skill including Microsoft packages
Desirable:
• Experience in planning and scheduling work
• Experience in managing small teams including first line people management issues
• Knowledge of maintenance activities with a large multi-disciplined transport fleet.
• Proven extensive experience in an engineering environment with a focus on technical, through-life support
• Demonstrate understanding and experience with system know-how and know-why, process and performance improvement techniques
• Demonstrate ability to understand, including but not limited to, complex designs, reports, recommendations and investigations that may have impact to the safe and cost effective operation to both Stadler and other stakeholders
• Ability to understand legislation and standards relating to people & product health and safety, production, technical and general transport matters