Sr. Manager, Incentives Strategy

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The Global Incentives & Engagement team is at the heart of creating customer-centric strategies that fuel business growth for eBay. We collaborate closely with cross-functional and regional teams to deliver incentive strategies and programs that result in both GMV growth for the business and engaging experiences for eBay’s customers. We are looking for a data-driven lead to further our mission. As the Senior Manager of Incentives Strategy, you will lead the planning and optimization of incentive portfolios that include coupons, deals and loyalty offerings. This role offers a unique opportunity to gain holistic understanding of our business ecosystem and gain experiences in business strategy, financial analysis and retail trade operations.

What you will accomplish:

What you will bring:

• Bachelor's or Master's degree in Business Administration, Marketing, or a related, analytically-focused field.
• 7+ years of experience in incentives, customer loyalty, business planning and program management, with a track record of developing and driving success at global scale.
• Strong analytical skills with the ability to leverage data-driven insights for decision-making.
• Strong understanding of business/marketplace and customer economics, pricing, and profitability.
• Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.
• Demonstrated ability to manage sophisticated projects, set priorities, meet deadlines, and achieve business objectives.
• Experience managing external partners and vendors.
• Proven ability to lead, inspire, and develop hard-working teams in a fast-paced, dynamic environment.
• Online commerce experience in a marketplace preferred.

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