About the Voith Group
The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,5 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Voith Paper is hiring for:
Repair Coordinator
Appleton, WI
Interested to learn about Voith? Check out our video "Voith careers" on YouTube.
Reasons you’ll love working here:
- Flexibility with Work/Life Balance
- Competitive Compensation and Benefits Package
- 401K with generous company match
- Climate-Neutral Footprint Worldwide
- Tuition reimbursement
Summary:
To function as an assistance to the inside sales personnel for the Repair department. This position is responsible for researching existing components, evaluating returned items, estimating repair materials and costs associated with them; along with creating production order routings for evaluations.
Responsibilities:
- Issue RGA paperwork to the customer for equipment to be repaired.
- Create preliminary routings and production orders for evaluating incoming items to see if they can be repaired.
- Assist manufacturing operations with determining the best way to repair components and parts.
- Develop cost and time estimates to repair a given item.
- Drawing, parts and pricing research.
- Create and follow up on quotes and orders.
- Document and review repair history.
- Track customer orders.
- Assist Assembly personnel with discrepancies.
- Perform other duties as assigned.
Required Skills/Abilities:
- Proficient in the use of computers utilizing Windows based programs as well as being able to learn and utilize the SAP system and legacy systems for every day work requirements.
- Strong communication skills, both, verbal and in writing with good customer relation skills.
- Pertinent organizational skills necessary to meet deadlines, work under stress and perform in a multitasking role.
- Ability to operate independent of daily direction, i.e. "sees what needs to be done and does it." If necessary works overtime.
- Ability to operate within a team structure
Education and Experience:
- Strong communication skills, both, verbal and in writing.
- Strong Customer relation skills.
- A good mechanical aptitude with the ability to read mechanical drawings and bills of materials is required.
- Knowledge of a manufacturing facility (machining, welding and assembly, etc.).
- A technical school or college level degree and or equivalent experience desired.
- Minimum of a two to three year experience in the pulp and paper or supporting industry is desired.
- Experience working around or on Paper Machine equipment a plus.
- SAP experience highly desired
Don’t meet every single requirement but think you would be a good fit for our team? We encourage you to apply – your unique skills may be just what we need for this or other roles!
Voith US Inc. is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.
Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh
