Quality Engineering Intern

Position overview

• PCNA’s Quality Engineering Staff is responsible for identifying, assessing and managing root cause/corrective actions for technical issues requiring timely solutions for the field, thus ensuring successful completion of the ‘quality circle.’ Quality Engineering strives for timely issue resolution in the form of engineering changes, and or the coordination of formally communicated measures for the ‘Field.’ Supporting PCNA’s QE staff, tasks involves a working across all vehicle and smart mobility engineering disciplines (KEFAG+HV) in support of quality improvement.

Roles & responsibilities

• Analyze Warranty Cases: Involves (1) Monitoring for frequent product quality issues, including issues that may lead to Lemon Law repurchases; (2) discovery of new product quality issues unknown to PAG; (3) establishing a correlation of known product quality issues relevant to monthly vehicle repurchase cases; (4) gauging effectiveness of engineering solutions implemented in the market; (5) supporting the Hotline and Field Technical Managers to resolve and mitigate cases requiring Engineering involvement .
• Lemon Law Repurchase Review: Technical review of repurchases and increased control for repurchases initiated for technical reasons, both within customer commitment and at the dealer level. This information serves as an important quality metric.
• Data Acquisition and Analysis: Collecting objective data to reduce the time associated with diagnosis and root cause investigation by assisting development departments to understand issues. Installing data acquisition equipment, writing appropriate configurations to capture data and ensuring the recorded data is suitable for analysis through verification.
• Market Side Issue Management to Support GQM, VAQ1/2 and the SBTs: In many instances, GQM and VAQ1/2 require collaboration with PCNA for investigation. Resolution in concurrent engineering committees within development and analytical support often requires testing and analysis contribution from PCNA.

Qualifications

State the required minimum qualifications required to successfully perform the job. These qualifications are necessary for someone to be considered for the position.

Required qualifications include:

• Completed, or in the process of completing requirements for an Engineering Degree (ABET accredited BSME or BSEE), and a hands-on technical background
• Theoretical and Practical automotive knowledge across all vehicle engineering disciplines
• Able to learn new information quickly and apply it as needed to his or her responsibilities
• Excellent interpersonal communication and teamwork skills
• Passion for the Porsche brand

Preferred qualifications include:

• Knowledge of German language and culture
• Have prior experience in automotive industry*
• Comfortable with Microsoft office*
• Prior experience with data logging and analysis for investigations*

Physical requirements

• Must be able to lift 15 pounds at times.
• While performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb stairs on occasion with prolonged periods of sitting at a desk and working on a computer.
  • Must be able to effectively work and complete tasks in an open office/noisy environment.

Porsche is an equal opportunity employer and we take pride in our diversity. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, state or local law.

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