Process Analyst, Global Customer Service Processes

To thrive in this role, we value a combination of the following requirements:

• High school diploma/GED desirable
• Bachelor’s degree desirable
• >2 years of experience in MRO, consultant or business intelligence required
• Experience in process analysis, improvement and design (preferably in the MRO environment) required
• Experience in customer service and account management desirable
• Fluency in English language required
• German language desirable
• MS Office skills as expert
• Ability to quickly understand complex interrelationships across various topic
• Very high flexibility, ability to work under pressure, strong decision-making skills, high sense of responsibility and strong personal initiative
• Ability to work in a team
• Willingness to travel
• Must possess a valid driver’s license
• Must possess a legal work permit in the U.S.

* CV/Resume required

* Company may provide relocation assistance