Passenger Service Professional (m/f/diverse) (permanent, multiple positions)

Open-mindedness and friendliness are essential when working with our passengers. In addition, you should meet the following requirements:

• Completed commercial or service-oriented vocational training or intermediate educational level with at least 2 years of experience in service-oriented professions, or be currently enrolled as a student and have previous experience in a service-oriented profession
• Fluent German (spoken and written), advanced English
• Skill in working with IT applications
• Demonstrate intercultural awareness
• Be composed and diplomatic even in difficult and time-critical situations
• Show a distinct willingness to serve
• No visible tattoos or piercings
• Time management skills
• Take a quick, straightforward approach to problem solving
• Willingness to work in a free annual working time model with alternating early, middle and late shifts on a full or part-time basis and the possibility to place monthly shift requests