Jobangebot connecticum Job-1767586

MES Customer Service Project Manager

Lufthansa Technik

Jobdatum: 05. September 2024

Einstiegsart: Direkteinstieg
Jobdetails Bewerbungsformular

Info zum Arbeitgeber

Lufthansa Technik

Luft- und Raumfahrt

Firmensprache

Deutsch, Englisch

Gründungsjahr

1995

Mitarbeiter

10.001 - 50.000

Branche

Logistik, Luft- und Raumfahrttechnik

Kontakt

Bitte bewerben Sie sich online unter www.Be-Lufthansa.com/Technik . Weitere Informationen über unser Unternehmen erhalten Sie auf www.lufthansa-technik.com. Auf www.facebook.com/BeLufthansa haben Sie die Möglichkeit, direkt mit uns in Kontakt zu treten.

Homepage
www.lufthansa-technik.com

Karriere-Website
www.lufthansagroup.careers/aviationeers

MES Customer Service Project Manager

Are you ready to deliver exceptional customer service by leveraging your expertise in communication and coordination? Build strong bonds with customers and ensure their loyalty to the company? Eager for a fresh challenge that pushes your skills to new heights?

Look no further – it's time to join the extraordinary team at Lufthansa Technik Engine Services!

Facts
  • Location

    Tulsa (OK)

  • Employment level

    Direct entry

  • Function

    Project Management, Customer service

  • Working time

    Full time

  • Publishing date

    09-06-2024

  • Application deadline

    10-04-2024

As the MES Customer Service Project Manager, you will be entrusted with a spectrum of responsibilities, including:

  • Primary point of contact for the customer. Communicate courteously with customers and coordinates to satisfy customer's requirements and expectations
  • Coordination of work scope induction dates, field service events, and internal job management
  • Develop and direct procedures and methods that ensure quality standards and budget are met and maintained
  • Strong interface with LHT's central functions in Germany and Tulsa, being part of the global network
  • Organize and manage multiple priorities and events simultaneously
  • Provide problem resolution to facilitate continuous improvements and improved working relationships
  • Customer relationship management (feedback management, customer visits and entertainment, event review meetings, etc.)

* Perform all other duties as assigned or required

Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.

If you’re passionate about the aviation industry, this is your chance to fly!

Get on board for your professional journey!

To be successful in this role, you will need to have a combination of the below requirements:

  • High school diploma/GED required
  • Bachelor’s degree required
  • At least 3 years of Aviation/Engine experience preferred
  • Fluency in English language required
  • Basic knowledge of PowerPoint
  • Word, Excel and Outlook as user
  • Excellent analytical skills
  • Excellent business sense
  • Excellent cost consciousness
  • Excellent detail oriented
  • Excellent innovation
  • Excellent communication skills
  • Excellent problem solving
  • Excellent productivity driven
  • Excellent safety and security
  • Excellent strategic thinking
  • Excellent leadership skills
  • Willingness to travel (out of country travel necessary)
  • Must possess a valid driver’s license
  • High stress levels
  • Lift up to 70 lbs
  • Outdoor weather conditions
  • Must be willing to work shifts
  • Must possess permit to work in the U.S.

* CV/Resume required

* Company may provide relocation assistance

About Lufthansa Technik Engine Services, Inc.

Lufthansa Technik Engine Services, based in Tulsa, Oklahoma, is the Engine Center of Excellence in the Americas for the Lufthansa Technik Group. As part of the global Mobile Engine Services (MES) network, we offer specialized repairs and maintenance both in-shop and on-wing for customers worldwide. Additionally, we are an OEM-authorized overhaul facility for Rolls Royce corporate jet engines providing midlife, overhaul, and repair services, as well as a field service team that performs maintenance at customer locations around the globe. As a member of the Lufthansa Technik Group, Lufthansa Technik Engine Services stands out as a top employer in the Americas, offering a unique benefits package tailored to our region, competitive wages, best-in-class training, and the opportunity to work and train with a global team.

Lufthansa Group

Info zum Arbeitgeber

Lufthansa Technik

Luft- und Raumfahrt

Firmensprache

Deutsch, Englisch

Gründungsjahr

1995

Mitarbeiter

10.001 - 50.000

Branche

Logistik, Luft- und Raumfahrttechnik

Kontakt

Bitte bewerben Sie sich online unter www.Be-Lufthansa.com/Technik . Weitere Informationen über unser Unternehmen erhalten Sie auf www.lufthansa-technik.com. Auf www.facebook.com/BeLufthansa haben Sie die Möglichkeit, direkt mit uns in Kontakt zu treten.

Homepage
www.lufthansa-technik.com

Karriere-Website
www.lufthansagroup.careers/aviationeers

Info zur Bewerbung
Jobtitel:

MES Customer Service Project Manager

Jobkennzeichen:
connecticum Job-1767586
Bereiche:
Sonstiges
Sonstige: Philosophie
Einsatzort: Tulsa, Oklahoma, USA; Nord-Amerika
Jobdetails Bewerbungsformular

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