If you are passionate about building the future of shopping and you enjoy the challenge of building net new experiences from the ground up, this confidential but highly strategic project could be the program for you. We are building a new shopping experience in the Amazon Shopping app that provides customers a place to discover even more affordable Fashion, Home, Lifestyle, Electronics, and other products at ultra-low prices. This exciting, product discovery-driven CX is full of products across categories at low prices, with fulfillment in one to two weeks. The store's intuitive browse-based UX and thumb-stopping discounts encourage exploration, basket building, and repeat purchases. It is still early days and the perfect time to join a fast-moving team at the ground level.
We’re looking for an exceptionally motivated and organized Merchandising Manager with strong customer focus, analytical skills, and an entrepreneurial spirit to join the marketing team. The ideal candidate has a strong understanding of visual merchandising and content marketing in the B2C or e-commerce space. They have exceptional project management skills, possess a strong analytical mindset, is highly detail-oriented, and able to execute flawlessly to meet timelines. They know how to balance creative and technical requirements to test new initiatives (e.g., generative AI) and create a best-in-class shopping experience that inspires browsing and drives conversion. They are innovative, creative, and able to navigate ambiguity on a daily basis.
The position can be based in any of the following EU locations: London, Luxembourg, Munich, Berlin, Milan, Madrid, Paris.
Key job responsibilities
1. Develop, own, and execute the site merchandising strategy and content calendar to inspire and convert customers
2. Work with site merchandising, styling, and creative counterparts to scale content creation (e.g., generative AI) to deliver a regular cadence of site updates aligning to seasonal events, industry moments, brand launches, and trends
3. Collaborate with product, engineering, and business intelligence teams to optimize site placements (refinements, filters, product page) and reporting
4. Set up testing and experimentation to gain customer insights on CX improvements
5. Create reporting structure to track, measure, and benchmark site performance, sharing learnings and recommendations with key stakeholders
6. Stay current with trends in the retail industry to continue iterating on a best-in-class site experience
- Experience in professional non-internship marketing
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience using Microsoft Excel to manipulate and analyze data
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- of site merchandising, content marketing, or digital marketing roles.
- Bachelor’s degree in a relevant field.
- Effective cross-team collaborator with the ability to work across multiple creative projects.
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
- Previous work experience in a fast-paced environment, with demonstrated experience of having high adaptability
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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