Jobangebot connecticum Job-1803068

Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work

Lufthansa

Jobdatum: 16. Februar 2025

Einstiegsart: Praktikumsstellen
Einsatzort: Frankfurt am Main; Hessen
Jobdetails

Info zum Arbeitgeber

Lufthansa

Transport / Logistik
IT, General Management

Firmensprache

Deutsch, Englisch

Mitarbeiter

100.000+

Branche

IT, Mechanik-Maschinen

Kontakt

Ausführliche Informationen zu sämtlichen Einstiegsmöglichkeiten bei Lufthansa finden Sie online auf unserem Karriereportal www.Be-Lufthansa.com.

Homepage
www.lufthansaGroup.com

Karriere-Website
www.LufthansaGroup.com

Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work

You are a digital pioneer? Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit. Become part of the Lufthansa Group Digital Hangar in Frankfurt am Main.

Facts
  • Location

    Frankfurt / Main

  • Employment level

    University internship

  • Function

    Product Management

  • Working time

    Full-time or part-time

As an Intern Digital Product Experience & User Research, I play a key role in supporting the Digital Hangar’s research efforts by managing the local User Research Lab, ensuring everything runs smoothly from start to finish. Besides this I support the Product Domain team in a variety of tasks.

  • I will manage our on-site user research lab, allowing our 50+ product teams to get the best insights. This includes managing the research schedule, making sure everything runs smoothly from recruiting participants to wrapping up data collection.
  • In collaboration with the product teams I invite participants to research sessions, following all the established protocols and ensure a good documentation for all stakeholders
  • Additionally I support with setting up equipment, ensuring software works perfectly, and keeping the environment comfortable and professional.
  • I support our researchers during sessions and provide logistical help, take detailed notes, and be their right-hand person.
  • I also support the Product Domain management team in coordination & analysis taks.

Contact
E-mail address for inquiries
People-DH@Lufthansa-Group.com

Free parking, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Part-time models, Hybrid working possible, Flexible working hours, Development programs / Training opportunities, Mentoring, Fitness studio / sports facilities / company football etc., Free snacks / drinks

A day with us

Hotfixes, release cycles, PI planning...- are part of our everyday life. The difference is that you have the opportunity to design the digital touchpoints for passengers of the Lufthansa Group airlines.Your ideas are transformed into customer-centric high-end IT solutions.

Digital Hangar on LinkedIn

  • I am pragmatic and interested in improving the digital experience for the Lufthansa Group.
  • Currently enrolled in a Bachelor's or Master's degree program in Research, Psychology, Human-Computer Interaction (HCI), Business Administration, Design, Journalism or a related field
  • Basic understanding of user research methodologies (e.g., interviews, surveys, usability testing) is a plus
  • I'm an organizational whiz with a keen eye for detail. Nothing gets past me!
  • I will be enrolled during the whole period of the working student contract
  • I am able to use my strong communication skills to ensure effective, open and trusting communication
  • Structured way of working, team skills and strong organizational skills  
  • Good knowledge of Microsoft Office
  • Very good command of German and English language

About Lufthansa Group Digital Hangar GmbH

Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry. We operate with 100% focus on delivering tangible value-adding solutions and develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.

www.digitalhangar.aero
Lufthansa Group

Info zum Arbeitgeber

Lufthansa

Transport / Logistik
IT, General Management

Firmensprache

Deutsch, Englisch

Mitarbeiter

100.000+

Branche

IT, Mechanik-Maschinen

Kontakt

Ausführliche Informationen zu sämtlichen Einstiegsmöglichkeiten bei Lufthansa finden Sie online auf unserem Karriereportal www.Be-Lufthansa.com.

Homepage
www.lufthansaGroup.com

Karriere-Website
www.LufthansaGroup.com

Info zur Bewerbung
Jobtitel:

Intern Digital Product Experience & User Research (80 - 100%) - Hybrid Work

Jobkennzeichen:
connecticum Job-1803068
Bereiche:
BWL, Journalismus, Sonstige
Wirtschaftswissenschaften: BWL, Business Administration
Sonstige: Journalistik, Psychologie, Publizistik, Sonstiges
Einsatzort: Frankfurt am Main; Hessen
Jobdetails Bewerbungsformular

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