AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Amazon Web Services (AWS) is looking for experienced and motivated technologists who possess a unique balance of technical depth and strong interpersonal skills. You will partner some of the worlds largest Automotive and Manufacturing companies, to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with account managers, you will assist in driving growth across a set of global customers in your defined country. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within enterprise customers. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.
Here are some other qualities we are looking for:
Be great fun to work with.
At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.
Enjoy working with large, global customers. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of enterprise customers.
Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on AWS.
Key job responsibilities
- Serve as a trusted technical advisor to customers, understanding their business needs and technology challenges to architect customized solutions
- Lead discussions to shape a customer's long-term technology strategy and guide them on trade-offs between short-term fixes and extensible, scalable solutions
- Design end-to-end solutions leveraging both technical expertise and business acumen, driving consensus across multiple teams to deliver impactful solutions
- Proactively identify opportunities to accelerate implementation through reusable components, parallel workstreams, etc.
- Share knowledge by developing technical content like sample code, presentations, workshops to exemplify best practices and educate customers
- Drive product innovation by gathering customer feedback, translating needs into clear requirements, and partnering with product teams through development
- Resolve complex technical problems through root cause analysis, both for customers and internally
- Contribute strategic planning, recruiter/develop talent, build team consensus, and provide guidance to more junior solutions architects
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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