Field Technical Manager (m, f, d)
- Code number: J000014656
- Entry level: Professionals
- Location: Prag
- Organization: Porsche Central and Eastern Europe
TasksTasks
- Responsible to serve as a Field Technical Manager for PCEE region to ensure comprehensive importer steering to solve critical technical cases and single incidents in line with Porsche analysis and repair standards.
- Steer technical After Sales processes the 28 PCEE markets.
- Conduct on-site and online market coaching & consulting for technical, parts, warranty & campaign topics.
- Counseling new importers while ramp-up phasis to start-up the local After Sales organization.
- Implement new After Sales projects in the markets.
- Ensure that importers & their assigned dealers comply with special tools and workshop equipment contractual standards.
- Manage special technical escalations & solution findings between all relevant stakeholders incl. importers & headquarters-related departments like quality & model line.
- Be a representative of the Porsche Brand.
QualificationsQualifications
- Bachelor’s degree or equivalent experience in Automotive Technology.
- Min. 5 years of professional retail and technical experience in the automotive industry.
- Very good understanding of the technical After Sales business area, especially in the areas of workshop & warehouse management, tools & equipment.
- Very good understanding of advanced car diagnosis & fixed operations know-how incl. HV technology.
- High degree of intercultural competence, positivity, self-motivation, service orientation and attention to detail.
- Ability to work independently in a structured, systematic and solution-oriented manner.
- Ability to reliably manage diverse projects and tasks simultaneously and high degree of stress resilience.
- Excellent communication, negotiation and mediation skills.
- Proficiency in English; language skills in German or Russian beneficial.
- High Proficiency in Microsoft Office, Adobe Acrobat and related IT skills.
- Willingness to travel within the PCEE markets.
