Expert Knowledge Management (m/f/d)

WELCOME TO BASF

Competent and committed colleagues are crucial to our success at BASF. With know-how and passion, our "People" service unit combines all HR and communications topics that focus on interpersonal interaction. Our HR portfolio covers everything from employer brand to time management, while communications worldwide shape BASF's positive image to internal and external stakeholders. 

WHAT YOU CAN EXPECT

Within our HR4You Operations & Solutions Team we are looking for a passionate colleague.

• As the Expert Knowledge Management, you serve as the Product Owner for HR4You Knowledge Management, driving strategic development and managing demand and incident processes.
• You ensure effective implementation and maintenance by drafting product requirements, creating user stories, testing, managing changes, and communicating with end users.
• Your role includes defining and safeguarding data quality, compliance, authorization, documentation, training, and support concepts.
• You actively communicate functional developments and serve as the contact person for implementation questions, including assessing and refining specific requirements within the Knowledge Management framework.
• Contributing your expertise to global projects and consulting on procedural questions ensures the adoption of best practices in HR4You Knowledge Management.
• You collaborate with the global Knowledge Management community and build strong relationships with HR Services teams and stakeholders to understand their needs, while also engaging with HR4You Product Owners on cross-platform initiatives.

WHAT YOU OFFER

• successfully completed vocational training or university studies, preferably in Human Resources, Business Administration, or similar relevant fields
• Multiple years of professional experience with proven project management methods and experience in operating and developing HR systems, in combination with Service Now
• Strong conceptual thinking, capable to manage highly complex procedures and the ability to present complex issues to heterogenous target groups
• excellent and persuasive communication skills in dealing with different hierarchical levels
• entrepreneurial behaviour with a high degree of ownership and service mindset

WHAT WE OFFER

• Gross annual salary (full-time): 62.000 €​ - 84.600 €, depending on qualifications and professional experience. In addition, you can expect a bonus dependent on the company's success as well as individual performance.
• 30 days of paid vacation, special leave and sabbatical options. 
• Up to 6 weeks of mobile working from abroad.
• Flexible working hours so that you can organize your working and private life according to your needs.
• Location-independent working models with defined days of presence in Berlin and residence in Germany.
• Modern sustainable office building in Berlin-Prenzlauer Berg with flexible working options, rooftop terrace and cafeteria for innovative and team-focused collaboration.

HOW TO REACH US

• Amelie Brüggen (Talent Acquisition), amelie.bruggen@basf.com, will be happy to answer your questions for this position
• You can also reach our recruiting team here (https://www.basf.com/global/en/careers/contact)
• First information about our application process can be found here: on.basf.com/applicationprocess.

ABOUT US

First information about our application process can be found here: http://on.basf.com/applicationprocess.

As an international service hub, the BASF Services Europe GmbH bundles a wide range of services for the BASF Group throughout Europe. In the heart of Berlin, we combine expertise in the areas of finance, HR, supply chain, procurement, product safety and IT. We focus on digital and customer-focused solutions, to create services for future. Learn more about us and our career opportunities at basf.com/servicehub-berlin.

Diversity is our greatest strength!

Become a part of our winning formula for success and develop the future with us -- in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.