Amazon Books is looking for a talented Senior Vendor Manager who is responsible for creating the earth's greatest Books shopping experience in new emerging countries in Europe (e.g. Netherland, Poland, Sweden, Belgium). This new position will collaborate with local and global teams (tech and non-tech) to propose and pioneer a new operating model for managing at scale new emerging countries. He/she will lead a team responsible for the customer and vendor experience, including vendor onboarding, selection, CX pre and post launch.
The ideal candidate will have a general manager skill set including passion for employee development, strong entrepreneurial mindset, excellent business judgement, experience scaling businesses, and strong relationship building abilities. Candidates should be able to break down complex problems and think creatively with a bias towards rolling up their sleeves.
The role reports to the Head of International Expansion and Emerging Countries and can be based flexibly across existing Amazon offices in Europe (or remotely in other Regions if needed).
Key job responsibilities
• Define success criteria for local businesses in collaboration with Country and Books Leadership and be accountable for delivering against goals
• Deliver a world class customer experience for local customers and innovate on their behalf
• Manage and build comprehensive selection through strong vendor relationships including assessing market procurement conditions, recommending terms, and implementing procurement strategies.
• Be responsible for the following areas of business management: promotional campaigns, in-stock management (in close relationship to our supply chain management team), product development, and vendor performance communications.
• With online content management team, develop and execute collaborative marketing and promotions campaign for a wide variety of products across the category.
• Set up a category procurement support strategy along with supply chain teams and drive continuous process improvements, such as improving vendor lead times.
• Manage item/vendor set-up in various tools.
• Attend trade shows and vendor meetings as required
• Monitor and research industry and competitive trends to make the Amazon offering the best for the customer.
• 7+ years relevant work experience in business leadership positions with increasing scope of responsibilities
• Experience building, leading, and scaling high performing teams and fostering a supportive and empathetic team culture
• Ability to prioritize tasks in a dynamic and ambiguous environment and deliver results in a matrix organization
• Passion to understand customers and track record to develop ideas and innovate on their behalf
• Excellent written and verbal communication skills and stakeholder management across all levels of the organization
• Proven analytical skills and experience using data and anecdotes to develop insights and solve problems
• Outstanding project management skills and demonstrated ability to manage multiple projects and conflicting priorities concurrently
• Experience inventing and simplifying mechanisms and processes and scaling them
• Entrepreneurial drive with bias for action
• Experience working in Vendor Management and Books category is preferred
• Experience working with diverse geographical teams and in a variety of cultures
• Experience working in a global, matrixed organization and with tech teams
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