Driving Experience Manager
- Code number: J000013973
- Entry level: Professionals
- Location: Taipeh
- Organization: Porsche Taiwan
TasksTasks
Porsche Driving Center Operation:
- Ensure that the PDC Operational team (internal and agency/vendor staff) is trained to follow Standard Operating Procedures and Porsche Standards. Pro-actively identify training opportunities and share expertise
- Manage relevant PDC suppliers and agencies strategically to ensure that Porsche operation and procurement guidelines are followed
- Create customer pricing structure, packages and concepts, including detailed competitor evaluation to ensure competitiveness of content and pricing
- Establish, manage and foster strategic brand partnerships/sponsorships in alignment with PTW partnership strategy
- Analyze problematic situations and occurrences and provide solutions to ensure PDC success and growth
- Establish, implement and further develop the PDC program portfolio in line with customer & subsidiaries needs
- Maintain comprehensive documentation for each event, including customer data storage, link to Porsche CRM system, car fleet management, etc.
- Coordinate track maintenance and constant operational readiness with Track landlord
Domestic Travel Experience Coordination:
- Work with agency and Marketing Team to ensure world-class travel experience are produced including program design, digital content, marketing campaign assets and offers, social media communications and customer engagement
- Coordinate with Porsche dealers and other subsidiaries to arrange customer sign up and onsite assistance
Global Travel Experience Coordination:
- Arrange customer travels and freights logistic processes
- Serve as contact for booking flights, hotels, transfers, vehicle arrangements for foreign driving experience trips
Community Event Management:
- Maintain relationships with Porsche Taiwan’s community members.
- Held regular events for community members.
QualificationsQualifications
Basic Qualification:
- Bachelor’s Degree in Business/Marketing/Customer Relationship Management/Driving Event Management or related field
- 3 years of prior Direct to Consumer and Business to Business marketing experience
- Rich experience in event planning and driving activities
- English & Mandarin proficiency
- Microsoft Office proficiency
Preferred Qualification:
- Strong analytical, critical thinking skills, a proactive attitude, good time management and interpersonal skills
- Advanced communication skills with international & multicultural experience
- Ability to work under pressure, collaborate well in a team with an open / growth mindset
- Negotiation, presentation, and problem-solving skill
- Knowledge of Porsche Brand, Product and System will be an asset