Director, Regulatory (d/f/m)

About the team and the role

eBay’s Regulatory Initiative leads the development, design, and execution of end-to-end customer solutions to respond to the most significant, new regulations eBay and its sellers need to align with. The global team works cross-functionally with teams across the organisation (countries, legal, tax, product, marketing, customer support, government relations, etc) to deliver solutions which effectively balance the needs of the regulation, customer and business. The impact of the Initiative is significant; for example, we help ensure consumers and the environment are protected, that we are at the forefront of AI & Accessibility, and impact the vast majority of our customers’ experiences!

In this role you will own an area of the Initiative, and your team of program managers. You will be responsible for successful delivery of a significant portfolio of regulatory solutions, managing relationships with senior partners, coaching and developing your team… whilst all the time keeping the customer at the centre. The role will report to the Senior Director, Global Regulatory.

What you will accomplish:

• Successful execution of an ever-changing portfolio of highly complex regulatory solutions, from their inception to transition to steady-state

• Ensuring partners are brought along the journey with you, they are informed and their teams are engaged to build the best solutions possible

• Using data, customer and market insight to advise customer-centric solution design and optimise impact/ performance

• Continuously improve team and initiative tools, approaches, processes. We can always get better

• Being one of the senior leaders of the Initiative overall, actively contributing beyond your direct scope to key decisions, activities and strategy

What you will bring:

• Outstanding program management leadership. From fast paced corporate, tech/ e-commerce, and/ or consulting at director level

• Experience managing many, senior collaborators from different functions globally. Clarifying roles and responsibilities, and cutting through complexity, to deliver

• People centric team leadership. Helping support and grow your team whilst ensuring delivery in a sophisticated and changing environment

• Ability to maintain a strategic perspective, whilst also being able to zoom in to the detail of legal, product requirements, or latest data. Gets up to speed fast on new and different challenges or areas of the business

• Clear, succinct, communication style. Able to explain highly sophisticated topics simply

• Proficient English and German. The role will be based in Dreilinden, Germany with expectation to travel 15-20%

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