Our Data Centers runs critical IT infrastructure, it requires a reliable supply of uninterrupted cooling and power at all times, in order to deliver continuous uptime availability for our customers. We encounter interesting, complex problems every day, being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Our Engineering Operations Managers (The Facility Operations Manager) are responsible for managing a team, overseeing the best in class operations and maintenance of the mechanical and electrical infrastructure for his data centers in AWS Cloud region. They are self-managed people who demonstrate initiative mindset, proactively seeks solutions to problems and strives for operational excellency.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Safety
· Set and maintain the highest standard for safety and actively promoting a world-class safety culture.
People
· Hire, manage, develop and coach a team of line-level facility engineers.
· Collaborate with other teams including Finance, Safety, HR, Recruiting.
· Manage vendors and vendor contracting negotiations.
Operations and Maintenance
· Lead the engineering team in a mission critical 24x7 culture
· Manage key electrical and mechanical Data Center equipment, including HV/MV Transformers, Diesel Generators, UPS, Switchgear, ATS, Water and Air Cooled Chillers, CRACH and CRAC units, AHUs, Free Cooling Units, Variable Frequency Drives (VFDs).
· Implement strategic maintenance scheduling of recurring preventive tasks
· Create resources and processes for the engineering team to respond to failures effectivly and perform corrective break-fix activities on mission-critical infrastructures.
· Review and approve equipment maintenance and repair processes and procedures as well as the ability to tactfully drive continuous organizational change management and improvements.
· Prepare for and manage the team through facility infrastructure incident management plan. This includes event planning, drill coordination, escalation, incident mitigation, and post event reporting and follow up.
· Adhere Data Center industry best practices for PUE management and long term strategic plan for achieving energy efficiency targets
• An Electrical or Mechanical engineering degree or equivalent
• 4+ years of relevant engineering experience in large scale critical services
• At least additional 4 years of experience as a manager of an engineering team in a mission critical 24x7 culture
• Prior ownership of the operation of a mission-critical facility by leading an engineering team
• Ability to respond effectively to critical events by guiding the engineering team for mitigating/resolving the root cause of the event
• 7+ years of Engineering and Management Experience in mission-critical operations environment (e.g. Data Center, nuclear facility, high technology manufacturing, healthcare, aviation maintenance, oil and gas) preferably linked to a 24/7 uninterrupted operations.
• Strong Electrical and/or Mechanical knowledge on Data Center Infrastructure, Industry Best practices
• Strong oral and written communication skills.
• Proven track record of success in delivering complex projects
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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