Jobangebot connecticum Job-1769978

Customer Service Representative

Lufthansa Technik

Jobdatum: 17. September 2024

Einstiegsart: Direkteinstieg
Einsatzort: Miami Lakes, Florida, USA; Nord-Amerika
Arbeitgeber: Lufthansa Technik Component Services LLC.
Jobdetails Bewerbungsformular

Info zum Arbeitgeber

Lufthansa Technik

Luft- und Raumfahrt

Firmensprache

Deutsch, Englisch

Gründungsjahr

1995

Mitarbeiter

10.001 - 50.000

Branche

Logistik, Luft- und Raumfahrttechnik

Kontakt

Bitte bewerben Sie sich online unter www.Be-Lufthansa.com/Technik . Weitere Informationen über unser Unternehmen erhalten Sie auf www.lufthansa-technik.com. Auf www.facebook.com/BeLufthansa haben Sie die Möglichkeit, direkt mit uns in Kontakt zu treten.

Homepage
www.lufthansa-technik.com

Karriere-Website
www.lufthansagroup.careers/aviationeers

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Jobs von Lufthansa Technik

Customer Service Representative
Hybrid Model (remotely & in the office)

Do you want to be responsible for the smooth commercial execution and operational Customer Service? Process, document and monitor administrative part of aircraft components? Ready for new challenges?

Step into a world where limits are surpassed, and success is guaranteed! Apply to make a difference!

Facts
  • Location

    Miami Lakes (FL)

  • Employment level

    Direct entry

  • Function

    Customer service

  • Working time

    Full time

  • Publishing date

    09-18-2024

  • Application deadline

    10-10-2024

Your main tasks include, among others:

  • Handle all process-related customer inquiries, internal and external, being the interface within LHT, the accounts and other business partners
  • Create cost estimates for non-contracted and out of contract repairs, process customer‘s approval
  • Detect and invoice cases of mishandling, modification, and scrap
  • Work independently on loans, sales and 1:1 exchanges
  • Proactively work to resolve claims and discrepancies as they occur
  • Independent responsibility for commercial processing and operational handling of the contract from the point of view of cost effectiveness
  • Independently handle initial contact from all customers assigned for all issues of daily operational business
  • Monitor and support performance level reporting

* All other duties as assigned or required

Flight privileges, 15 Vacation Days, 401k plan, Commuter Benefits, Education, Employee Assistance Program, Family Policy, Flex Holidays, Healthcare, Life Insurance, Long Disability, Short Disability, up to 60 Sick Days

Our Purpose

The Lufthansa Group connects people, cultures, and economies in a sustainable way.

Our Philosophy - Diversity, Equity, Inclusion, and Belonging is a part of our DNA which enables us to remain innovative and competitive

We are committed to embracing diversity of backgrounds and perspectives, creating equitable opportunities and experiences for all, and fostering an inclusive culture that allows everyone to be their authentic selves.

Join our international and dynamic team and make the difference!

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at our company!

Step into the role of a Customer Service Representative, check the requirements below:

  • High school diploma/GED desirable
  • College degree/vocational training desirable
  • Bachelor’s degree desirable
  • 1-2 years of experience in MRO Customer Service desirable
  • Fluency in English language required
  • German and Spanish language desirable
  • Knowledge in MRO Customer Service required
  • MS Office and SAP as user
  • Excellent cost consciousness
  • Excellent detail oriented
  • Excellent communication skills
  • Excellent problem solving
  • Excellent quality consciousness
  • Excellent productivity driven
  • Excellent customer service
  • Excellent negotiating skills
  • Excellent responsibility
  • CSX is responsible for and influences up to USD $25,000
  • Willingness to travel
  • Shift work / overtime
  • Constant time pressure
  • High stress levels
  • Must possess a legal work permit in the U.S.

* CV/Resume required

* Company may provide relocation assistance

About Lufthansa Technik Component Services LLC.

Lufthansa Technik is the worldwide leading independent provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance programs and state-of-the-art repair methods we ensure the durable reliability and availability of our customers’ aircraft fleets. We are an internationally-licensed maintenance, production and development company. With its six business units (Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, and VIP Services and Innovation) the Lufthansa Technik Group offers its approximate 800 customers worldwide, a complete range of services round about aircraft technology.

www.lufthansa-technik.de
Lufthansa Group

Info zum Arbeitgeber

Lufthansa Technik

Luft- und Raumfahrt

Firmensprache

Deutsch, Englisch

Gründungsjahr

1995

Mitarbeiter

10.001 - 50.000

Branche

Logistik, Luft- und Raumfahrttechnik

Kontakt

Bitte bewerben Sie sich online unter www.Be-Lufthansa.com/Technik . Weitere Informationen über unser Unternehmen erhalten Sie auf www.lufthansa-technik.com. Auf www.facebook.com/BeLufthansa haben Sie die Möglichkeit, direkt mit uns in Kontakt zu treten.

Homepage
www.lufthansa-technik.com

Karriere-Website
www.lufthansagroup.careers/aviationeers

Mehr Jobangebote von Lufthansa Technik

Customer Engineering Manager
18.09.2024 · Direkteinstieg · Miami Lakes
A320/B737 hangárkarbantartásban tapasztalt repülőgépszerelő
18.09.2024 · Direkteinstieg · Budapest
Betriebsmittelinstandhaltung (Mechanik) (m/w/divers) (mehrere Positionen)
18.09.2024 · Direkteinstieg · Hamburg
Mechaniker für Notrutschen (m/w/divers) (mehrere Positionen)
17.09.2024 · Direkteinstieg · Frankfurt am Main
Customer Service Support MRO
17.09.2024 · Direkteinstieg · Miami Lakes

Jobs von Lufthansa Technik

Info zur Bewerbung
Jobtitel:

Customer Service Representative

Jobkennzeichen:
connecticum Job-1769978
Bereiche:
Sonstiges
Sonstige: Philosophie
Einsatzort: Miami Lakes, Florida, USA; Nord-Amerika
Jobdetails Bewerbungsformular
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