Customer Service Project Manager, Mobile Engine Services Americas (YYC)

Your tasks as Customer Service Project Manager, Mobile Engine Services Americas (YYC) may include, among others:

• Acceptance and coordination of customer inquiries
• Develop, issue, and negotiate proposals, including coordination with MES product lines
• Negotiate and conclude single contracts
• All customer communication, engine shipment management
• Prepare Engine inductions and/or field interventions for On-Wing and On-Site activities
• Coordination of induction dates and field team events
• Preparation of cost estimates
• Check and coordinate work scope with customer supported by engineering
• Internal order management into MES repair stations
• Open, control, and close Repair Orders for MES Repair Stations
• Event status monitoring and reporting towards customer
• Clarification and coordination of technical and commercial issues
• Analysis calculation of event profits/losses

* All other duties as assigned or required