Jobangebot connecticum Job-1769597

Customer Service Management (m/w/divers)

Lufthansa Technik

Jobdatum: 15. September 2024

Einstiegsart: Direkteinstieg
Einsatzort: Hamburg; Hamburg
Jobdetails Bewerbungsformular

Info zum Arbeitgeber

Lufthansa Technik

Luft- und Raumfahrt

Firmensprache

Deutsch, Englisch

Gründungsjahr

1995

Mitarbeiter

10.001 - 50.000

Branche

Logistik, Luft- und Raumfahrttechnik

Kontakt

Bitte bewerben Sie sich online unter www.Be-Lufthansa.com/Technik . Weitere Informationen über unser Unternehmen erhalten Sie auf www.lufthansa-technik.com. Auf www.facebook.com/BeLufthansa haben Sie die Möglichkeit, direkt mit uns in Kontakt zu treten.

Homepage
www.lufthansa-technik.com

Karriere-Website
www.lufthansagroup.careers/aviationeers

Customer Service Management (m/w/divers)

World market leader in the MRO industry is only possible with the right people. With our passion and understanding of quality, we are shaping the future of the aviation industry. Let's take off together!

Facts
  • Location

    Hamburg

  • Employment level

    Direct entry

  • Function

    Customer service

  • Working time

    Full time

  • Salary

    from 57.000 euros p. a.

As a Customer Service Manager you are an expert in the component repair services and customer relationship management:

  • You are the central operational contact person in customer service for aircraft component repair services
  • You look after our customers and develop sustainable customer relationships on working level
  • You operationally manage the whole value chain of single event services as part of an international customer service team
  • You actively shape problem solutions along the fulfilment process chain with the support of KPIs
  • You monitor costs and revenues on the relevant sales transactions
  • You validate contractual alignment and negotiate individual solutions with customers
Contact

Daniel Lässig

E-mail address for inquiries
Daniel.Laessig@lht.dlh.de

Profit sharing / LVV (bonus), Free parking, Lufthansa shares, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, bike leasing, Discounts / shopping, Development programs / Training opportunities, 13th monthly salary

Welcome to the technology team!

Every aircraft in the world operates with parts provided by Lufthansa Technik Aircraft Component Services!

We would be delighted if you meet the following requirements:

  • Completed technical or commercial apprenticeshin
  • Relevant additional qualification related to the assigned task or proven equivalent qualifications in individual cases
  • Professional experience in material management or technical customer service
  • Very good knowledge of English
  • Very good IT skills
  • Openness to travelling domestically and abroad
About Lufthansa Technik AG

Lufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services.

The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it – and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.

www.lufthansa-technik.de
Lufthansa Group

Info zum Arbeitgeber

Lufthansa Technik

Luft- und Raumfahrt

Firmensprache

Deutsch, Englisch

Gründungsjahr

1995

Mitarbeiter

10.001 - 50.000

Branche

Logistik, Luft- und Raumfahrttechnik

Kontakt

Bitte bewerben Sie sich online unter www.Be-Lufthansa.com/Technik . Weitere Informationen über unser Unternehmen erhalten Sie auf www.lufthansa-technik.com. Auf www.facebook.com/BeLufthansa haben Sie die Möglichkeit, direkt mit uns in Kontakt zu treten.

Homepage
www.lufthansa-technik.com

Karriere-Website
www.lufthansagroup.careers/aviationeers

Info zur Bewerbung
Jobtitel:

Customer Service Management (m/w/divers)

Jobkennzeichen:
connecticum Job-1769597
Bereiche:
Betriebswirtschaft
Wirtschaftswissenschaften: Dienstleistungsmanagement
Einsatzort: Hamburg; Hamburg
Jobdetails Bewerbungsformular

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