Account Steering Expert

Your main tasks include, among others:

• Derive account management activities, based on monthly analysis and evaluation of account management portfolios and their possible revenue potentials for LH Group & JV partners

• Weekly planning and optimization of customer visits / calls based on revenue performance and future trends identified in close collaboration with the Account Management
• Contribute to the creation of action plans triggered by the Market Steering & Performance Management function and initiate the defined measures in the relevant markets
• Identification of sales based opportunities & threats by competition monitoring
• Ensure quality of agent/corporate reference data
• Regular analysis & evaluation of customer account performance (corporate / SME accounts and travel agencies / travel management company) as a basis for annual contract planning and contract settlement
• Comprehensive preparation of contract and tactical incentive proposals
• Market interface for contracting toolprocess flow