Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.
As a Startup Account Manager, you will help support the growth of your startup customers, servicing their unique needs, engaging with Founders, CxOs, Board of Directors and VC influencers, and teaming with business development, marketing, solution architecture and partner teams to help the execution of coordinated go-to-market strategies.
Startups, which are now primarily born-in-the-cloud, represent a critically important and growing subset of customers to AWS. Startups have unique needs, priorities, and growth trajectories that distinguish them from traditional businesses and require different engagement strategies and sales motions from sellers to effectively acquire, grow, and retain them long-term on the AWS platform.
In this role, you will also establish Amazon Web Services as the key cloud technology provider across the companies you manage, promoting the entire AWS products and services portfolio to Startups Customers. You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless and IoT, helping your customers to leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like today’s AirBnB, Slack, DoorDash, and Lyft.
AWS Sales, Marketing, and Global Services is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
- Ensure customer satisfaction and success
- Drive business growth and AWS adoption with a defined set of customers
- Create and execute against comprehensive, customer-centric account plans to meet or exceed your goals
- Facilitate long-term relationships from C-level to engineers
- Accelerate your business by working with internal stakeholders and leveraging external partners
- Articulate compelling value propositions around AWS services and Amazon
- Represent AWS at conferences & marketing events
Expect moderate travel
A day in the life
A typical day involves engaging with developers and the Chief Technology Officer (CTO) to discuss strategies for scaling the business. Conversations with founders are a key aspect, focusing on assisting them in achieving their business goals. The team collaborates internally during daily syncs, where ideas are shared, and discussions revolve around driving new opportunities and mutual learning. Additionally, in the EMEA region, there is an emphasis on dedicating a day each month to focus on individual wellbeing.
About the team
Our mission is to enable and support startups from their inception by helping them maximize the value of AWS to accelerate their businesses and increase their potential for success. You will be part of a diverse team who are customer obsessed and result driven and enjoy operating in a fast-paced environment. We extensively collaborate and support each other, continuously learn, celebrate success and have fun along the way.
ABOUT AWS:
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
> Several years of technology related sales, business development or consulting experience in Cloud Computing
> Experience in selling to Start-ups in Germany
> Track record in negotiating long-term commitment contract
> Fluent verbal and written communications in English and German language
- MBA/MA/MS degree
- Experience in driving adoption of new technologies and solutions
- Worked at/with tech startups in the past
- Previous Cloud expertise at a technology company
- Prior experience of working abroad/internationally
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy/eu ) to know more about how we collect, use and transfer the personal data of our candidates.
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<br/><br/>Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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